Lao Ma Tou Hot Pot - Rowland Heights - Rowland Heights, California

CeeCee Peng

A extremely popular hot pot place. The vibes says a lot about this amazing hot pot place.

Food is great. The service is incredible. I appreciate the friendly staff very much.

Make sure to have the entire group or they won’t seat you.

Ta Siu

Lao Ma Tou Hot Pot is my favorite hot pot restaurant in Rowland Heights. The ambient is comfortable. The service is good. The food and pricing are good. One bonus is your body and clothes will have their spicy hot pot smell until your next shower.

Pomelo Jones

Lao Ma Tou is usually my go-to place for hotpot, but today's experience at this location was disappointing. The Fatty Beef Belly was excessively fatty, indicating quality control issues. When we requested to return it and cancel the order ( we hadn't touched the dish because we raised the question at once), they insisted that it was the house "rule" that items cannot be canceled or returned once they leave the kitchen. But what does your rule have to do with us? This is a quality control issue on your part, not ours! I'm truly disappointed. If I ever crave Lao Ma Tou again, I will go to the location in Irvine. The staff at this location are indifferent and unreasonable and left a lot to be desired

UPDATE:

One of the restaurant staff members, Allen, saw our comment and immediately came to check on us. He was slightly more reasonable than the first person we encountered and promised to bring our quality control concerns directly to the restaurant owner. While Allen's responsiveness improved our experience, we still wouldn't consider returning. Because initially, when the staff found out about my comment, they appeared defensive and accusatory rather than open to feedback, asking questions like, "What did we do to deserve this bad rating?" and "Did you really have to go that far? Was it really necessary?" This combative attitude left us feeling attacked as customers, as it suggested that the restaurant resented and wished to suppress all negative feedback instead of genuinely wanting to address our concerns and improve their service. They really should work on their customer service & communication skills.

chang nikko

好吃的鴛鴦火鍋
一進門就辣味十足
上餐速度很快食材也新鮮

Liam R

3.5. My friend were saying this is the best hot pot in LA, all other famous one he already tired. ? but long waiting and I really think it can’t be the best in LA … who knows. The price are definitely friendly tho! The service is good. I really have no complaint rather than waiting time.

MINGYU ZHU

千万别点小酥肉。 难吃的要命！ 小酥肉都是面粉！！ 就餐体验也非常差！ 点餐系统糟糕 一直点不上。 来人之后，把菜漏点。 服务员培训明显不过关。 围裙也不给，水也不倒，根本照顾不过来。菜品 就比较一般，根本称不上什么好吃的火锅，别来

Sherns Wang

Came around 7:45 and waited for an hour.. so sat down around 8:49. lots of people here so check in at the iPad when you arrive! You can check your wait time from yelp too! Tried most of their meats and they’re great quality. It is a bit pricey so do prepare to spend on the meats. Their appetizer: rice cake was delicious with the brown sugar on it. Highly recommend! I was a bit shocked by the self service snack bar charge by person. Due to us getting in so late… they close their snack bar right on time of 9:30, so get what you want in the beginning if you get in late because I didn’t end up getting the desserts or snacks at all.. also if your short like me, we can’t reach the snacks on top of the bar area.. hopefully they’ll notice that and lower it for us more petite people. Also parking is a bit hard unless you park all the way in the back. It’s more of an experience here and trying it once. Probably be coming back for the rice cake only..

Tan N Lam

Lao Ma Tou Hot Pot offers an authentic Chinese-style hot pot experience with a spicy twist. The self-service sauce bar allows diners to customize their flavors, enhancing the already rich and aromatic broth. The wide variety of fresh ingredients ensures something for everyone, from meat lovers to vegetarians. The dessert options provide a sweet conclusion to the meal, making it a satisfying and memorable dining experience. Overall, Lao Ma Tou Hot Pot delivers a delicious and interactive culinary adventure for hot pot enthusiasts.