Terri Scott
1/5
Do I even have to give one star? I have been dealing with this Doctor for months. He sent me for scans. I did as he asked and then he never got back with me to rescedule after scans were sent to him. I had to Call several times to be sceduled. I drive 1 hour to go see him. I get there at this appointment and when I walk in he is upfront looking at a file and states that I can not be seen today because I have my service dog with me. I tell him "she was here with me the other times I have been here and you even commented how well she behaved". He said "I don't remember that. But she is not welcomed here because we have several back here who are scared of dogs" He told me that I could go put her in my vehicle and come back in for my appointment. I'm sorry, What Put her in my vehicle in June in Texas.... no... she goes everywhere with me and helps me with a few different things and needs to be right next to me.
I asked who was going to reimburse me for my gas and they said "oh you need to take to your insurance company about that" but You are the one denying me a visit not my insurance company.
This Dr. Needs to learn about the rules for service animals and be a little nicer to his patients. I have talked to a Lawyer already and am looking for a new Doctor as well. They still have not sent me my medical files that I requested. I am guessing I probably will not get them either. Is that against th law for them to keep your medical files? I will ask my Lawyer about that as well.
• No person with a disability may be denied admittance to any public facility in the state because of their disability. No person with a disability may be denied the use of a white cane, assistance animal, wheelchair, crutches, or other device of assistance.
• A person with a total or partial disability who has or obtains a service animal is entitled to full and equal access to all housing accommodations, and may not be required to pay extra compensation or make a deposit for the animal but is liable for damages done to the premises by the animal except for reasonable wear and tear.
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Service Animals in Health Care Facilities, Guidelines from the Centers for Disease Control (CDC)
• Service animals are allowed access to a health care facility in accordance with the ADA, unless the presence of the animal creates a direct threat to other persons or a fundamental alteration in the nature of services.
• When a decision must be made regarding a service animal’s access to any particular area of a health-care facility, the service animal, patient, and health-care situation must be evaluated on a case-by-case basis to determine whether significant risk of harm exists and whether reasonable modifications in policies and procedures will mitigate this risk.
• If a patient must be separated from their service animal while in the health-care facility, the facility must:
• ascertain from the person what arrangements have been made for supervision or care of the animal during this period of separation.
Penalties For and Damages Resulting from Discrimination
• A person, including a firm, association, corporation, or other public or private organization, or the agent of the person, who violates the above provisions, commits an offense. An offense is a misdemeanor punishable by:
• a fine of not more than $300; and
• 30 hours of community service for a governmental entity or nonprofit organization that primarily serves persons with disabilities or for another entity or organization at the discretion of the court, to be completed in one year.
• A person, including a firm, association, corporation, or other public or private organization, or the agent of the person, who violates the above provisions, have deprived a person with a disability of their civil liberties. If applicable, the person with a disability may maintain an action for damages in a court of competent jurisdiction, and there is a conclusive presumption of damages of at least $300 to the person with a disability.
